Give your employees skills and knowledge they need to provide a great visitor experience and help you build an even more successful tourism business. Ideal for new recruits as well as experienced staff. Your people will be assessed according to high standards in customer service, communication, health, safety and security practices, Māori language and customs and more. There is also a special unit standard for businesses who offer a wine, artisan food or craft beer tasting experience to local and international visitors. On completion, your employees will gain the nationally recognised New Zealand Certificate in Tourism (Visitor Experience) – Level 3.