ServiceIQ is the workplace training specialist for a large part of Aotearoa New Zealand's service industry.
We help our customers succeed by growing their talent.
The service sector is an important industry. Here are some feature articles on recent news and updates...
As you may have seen in the media, the Minister for Tertiary Education and Skills has set clear expectations that all Te Pūkenga business divisions, including ServiceIQ, need to be financially sustainable. Only by being sustainable can we continue to support the needs of our learners and industry partners.
From Tuesday 29th October until Friday 6th December, pre-ordering for 2025 delivery of printed, blended and fully online products will be available.
The Government has announced that Fees Free for the first year of study or training will finish at the end of 2024. A final-year Fees Free policy will replace it, starting from 1 January 2025.
The 2024 Eye in the Sky Leader in Aviation Award at this year’s prestigious Aviation Industry Association Conference has gone to Dave Evans, Aviation Sector Manager with ServiceIQ.
The government is currently reviewing the structure of the vocational education and training sector and New Zealanders are encouraged to have their say on the proposed structure.
Resene makes in New Zealand, and sells, the paint professionals use. Like the skilled and trained painters that swear by the products, the company makes sure its own people are skilled and trained too.
You might think tourism in Aotearoa New Zealand is a fairly new activity and, in many parts of the country, it is.
One of New Zealand’s iconic emblems is a flightless bird… it’s even on the roundel used by our Air Force… but Kiwis (the people, not the bird) have always been at the forefront of aerospace.
Talking to Ron Cherian, you might first wonder if he’s a biologist because ‘adapting’ is something he mentions a lot. In fact, Ron is Delaware North’s General Manager of Food & Beverage for Wellington’s Sky Stadium. And the more you talk to him the more that focus on adaptation makes sense.
A big part of any training or learning, on-job or off, are the dry-sounding ‘learning materials’ or ‘resources’. But they’re vital to get right, and that’s where the ServiceIQ team led by Phil O’Brien comes in.
Bigger and better than ever, the 2024 Battle of the Pans saw 105 students compete across the four regional battles.
Service sector employers partnering with ServiceIQ for their workplace training will continue to receive exceptional service when General Manager of Industry Engagement, Clare Savage, heads off on parental leave and Danielle Genty-Nott will be filling in for Clare.
There are six options in the new ServiceIQ Service Sector Insights Gateway. Each awards a student at least 20 NCEA credits at Level 3, all earned from Unit Standards that are core to on-job training in the relevant sector.
The Battle of the Pans 2023 is now finished, and the dishes have been fantastic – here’s a look at what has been.
Hospitality staff at the home of the All Blacks, Hurricanes, Wellington Phoenix FC, and Wellington Lions are tackling the hard mahi, getting structured training and NZQA credits.
Tayah Kaipo says completing the ServiceIQ Retail Apprenticeship programme has not only boosted her confidence, but also opened her eyes to a rewarding career and planted the idea of one day owning a store of her own.
“It’s been a real success”, enthuses Grant Hobbs, Gateway Coordinator at Auckland’s De La Salle College. “We’ve seen hundreds of young people engage with the workplace. Teachers and I have seen a real change in their maturity because they’re starting to work with adults. They’re starting to realise their own potential, and are gaining credits towards NCEQ Level 2 and Level 3.
Moving seamlessly from school to the workplace can be a big leap but a good employer, with a commitment to on-job training programmes or apprenticeships, makes all the difference.
We’ve kicked off the PD days and the feedback has been fantastic – here’s a look at what you can expect.
COVID-19 may have hit parts of the aviation industry hard, but it’s projected to pick up strongly. The International Air Transport Association has said that air travel may recover to previous levels in under three years.
